Returns & Exchanges
At A Menagerie of Stitches, we want you to love your handmade creations and patterns. If you are not completely satisfied with your physical purchase, we offer returns on eligible items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, unused condition with all packaging intact; please note that digital crochet patterns and custom orders are non-refundable.
- 2.Contact Support
Email our support team with your order number and reason for return to receive a Return Authorization and the correct shipping address.
- 3.Package and Ship
Securely pack your items and ship them back to us using a trackable shipping method, as we are not responsible for items lost in transit.
- 4.Receive Refund
Once we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days, minus original shipping costs.